In this article we'll highlight things you should consider and do to avoid coming home to a large cellular bill.
Roaming overseas with your TELUS smartphone can be convenient, but it's important to follow some best practices to avoid excessive charges and ensure a smooth experience. Here are some tips to follow:- Check your roaming plan: Before traveling, check if your TELUS plan includes roaming and what the charges are. You may also want to consider purchasing a travel add-on or upgrading your plan to avoid expensive roaming charges.
- Turn off data roaming: To avoid unexpected charges, turn off data roaming on your smartphone. You can still use Wi-Fi to access the internet, but make sure you're connected to a trusted network.
- Use Wi-Fi calling: If you need to make calls while traveling, use Wi-Fi calling to avoid roaming charges. Check with TELUS if your device is compatible with this feature and enable it before you leave.
- Download maps and apps: Before you leave, download maps and apps that you may need while traveling, such as translation apps or GPS navigation, so that you can use them offline and avoid data charges.
- Use a travel adapter: Make sure you have a travel adapter to charge your phone overseas. TELUS has different types of adapters for different countries, so check which one you need before you leave.
- Protect your device: Be mindful of your phone's safety while traveling. Keep it secure and avoid leaving it unattended in public places. Consider using a phone case and screen protector to prevent damage.
By following these best practices, you can stay connected while traveling overseas with your TELUS smartphone, without worrying about excessive charges or other issues.
If you're a SpikeFli client please don't forget to submit a service request BEFORE you travel to ensure your phone has been provisioned correctly.